Shipping & Returns
Will you ship to my home address?
Yes. We will ship to your own home address for FREE. You don't need to pay any delivery charges. Your jewellery is fully insured by GAJ until they reach you.
What is the estimated delivery time?
After we ship the product, it takes 2-5 days for courier to deliver jewellery to your home address. You will get an email notification that the product has shipped.
How will the delivery be done?
We send all our products by reputed shipping companies. We send all our packages in tamper proof packaging.
What about warranty and hidden costs (sales tax, octroi etc.)?
There are no extra taxes, hidden costs or additional shipping charges. The price that is on the Website GAJ price includes all the taxes, shipping and shipping insurance. The GAJ price mentioned on the website is the final price.
Does GAJ deliver internationally?
We do not ship internationally at this time. This will be available shortly
How do I Cancel an Order on GAJ?
Call us to cancel your order. If you Cancel your order before your product has shipped, we will refund the entire amount.
How do I return a product? (100% refund)
If you do not like the product for any reason. Just call our customer service and send it back to us within 14 days of receiving the product, in it's original packaging and accessories. We will refund 100% of your money back. No questions asked.
How do I exchange a product?
If you want to exchange the product at a later time. We offer a life time exchange. We will be happy to accept the product. We will value your jewellery based on the current market conditions. We will use this amount for your next purchase and deduct this amount towards your exchange or upgrade purchase.
Do you have buy back options?
We offer life time buy back. We will be happy to accept the product. We will value your jewellery based on the current market conditions. We will use this amount for your next purchase and deduct this amount towards your exchange or upgrade purchase.
If you have any questions regarding any of these please contact our customer care